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Established in 2011, The PDI Group is a family-owned business dedicated to providing exceptional customer care in the residential construction industry.

Our in-depth knowledge of Tarion guidelines and procedures is central to The PDI Group's ability to effectively serve both builders, purchasers and homeowners.. We are committed to delivering superior service and ensuring a seamless experience for all our clients.

Meet Our Team

Darlene Freeman, Founder and President of The PDI Group and DF Consultants, has been a prominent Customer Care Professional in the residential construction industry since 1998. With extensive experience working alongside builders, purchasers, and homeowners, Darlene's commitment to excellence has been a cornerstone of our success.

Jesse Carson has been a key player in the residential construction industry since 2007. His expertise in customer care and his role as a Site Superintendent, overseeing the construction of over 600 homes, makes him an invaluable asset to our team.

 

Our PDI Representatives At the heart of our company is a team of dedicated customer care professionals who are passionate about working with people.

Our Quality Control Inspections have become an essential service for our clients, guaranteeing comprehensive and meticulous inspections that result in new homes that truly shine.

Our PDI Representatives excel in conducting professional, informative, and inclusive Pre-Delivery Inspections (PDI), ensuring that every purchaser enjoys a positive and memorable experience.

 

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