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"Our team understands the importance of excellent Customer Care, professional Pre-Delivery Inspections, and After Sales Service. We foster this by improving purchaser knowledge, engaging in positive and respectful communication, while being mindful of purchaser, homeowner, and builder's needs. - Darlene Freeman


The PDI Group is a family owned business.

Darlene Freeman, Founder and President of The PDI Group and DF Consultants, has worked as a Customer Care Professional along side Builders, Purchasers and Homeowners since 1998.  Jesse Carson, has worked in the residential construction industry since 2007. His expertise lies in Customer Care and as a Site Superintendent.

Our knowledge and expertise of the Tarion guidelines and procedures are an integral part of The PDI Group's ability to serve both Builders and Purchasers.

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