
"Our team understands the importance of excellent Customer Care, professional Pre-Delivery Inspections, and After Sales Service. We foster this by improving purchaser knowledge, engaging in positive and respectful communication, while being mindful of purchaser, homeowner, and builder's needs. - Darlene Freeman
The PDI Group is a family owned business.
Darlene Freeman, Founder and President of The PDI Group and DF Consultants, has worked as a Customer Care Professional along side Builders, Purchasers and Homeowners since 1998. Jesse Carson, has worked in the residential construction industry since 2007. His expertise lies in Customer Care and as a Site Superintendent.
Our knowledge and expertise of the Tarion guidelines and procedures are an integral part of The PDI Group's ability to serve both Builders and Purchasers.
