At The PDI Group / DF Consultants Inc., we help bridge the gap in the construction industry by supporting new homeowners before and after possession. With our expertise in warranty services and Tarion guidelines, we ensure homeowners and builders work together seamlessly, creating smoother experiences and greater satisfaction for everyone. Have questions about our services? Get in touch and let us guide you.
After Sales Service
At The PDI Group, we specialize in professional After Sales Service tailored to the needs of new home builders. Our dedicated team provides end-to-end warranty management, timely deficiency resolution, and responsive customer care to ensure homeowner satisfaction and Tarion compliance. From initial service requests to final walkthroughs, we act as your trusted partner, delivering seamless support that protects your brand and keeps your homeowners happy.
Warranty Inspections
The PDI Group delivers clear, detailed Pre-Delivery Inspections (PDIs), Quality Control Inspections, and Tarion Submission Inspections to help home builders meet Tarion standards and avoid conciliations.
We also provide comprehensive inspection services for rental units, ensuring every deficiency is documented with accuracy and clarity. Our detailed approach minimizes disputes and builds confidence for both homeowners and tenants.
Technical Audit Management
Once the Technical Performance Audit is submitted to the builder, we manage the process from start to finish. We review the findings, identify warranted items, and coordinate the appropriate trades to complete the required repairs to the building’s common elements.
With builder provided access to the Tarion portal, we update PATS in accordance with Tarion guidelines and ensure all documentation and timelines are properly maintained. Our service covers both the first and second year audits, providing consistent oversight and compliance throughout the process.
Quality Control Pre-Lease Inspections
Our Quality Control Pre-Lease (QCPL) Inspections ensure rental units are truly move-in ready before tenants receive the keys.
This is not a basic walkthrough. Our experienced inspectors conduct a thorough, detail-focused assessment of finishes, functionality, workmanship, and overall presentation. We evaluate each suite the way a renter will live in it — identifying deficiencies before your tenant does.
The result is fewer call-backs, reduced turnover stress, and protection of your reputation.
With QCPL Inspections, you can be confident every unit reflects the quality you intended to deliver.
Handyman Services
The PDI Group offers professional, full-service handyman solutions for new home builders and property managers, capable of handling virtually any on-site repair, finishing, or installation task. From drywall, painting, caulking, and trim to flooring, tile, general electrical, plumbing, and beyond, our skilled team brings precision, efficiency, and care to every job. With a deep understanding of quality standards and warranty requirements, we ensure build quality is maintained, timelines are met, and both builders and homeowners enjoy consistently excellent results.